Mediation is a form of dispute resolution in which the mediator facilitates communications between the researcher and client in dispute to assist them in reaching a mutually acceptable settlement.
Mediation services should be used when it appears that other than resorting to litigation or more formal practices a positive result can be achieved through early and informal intervention.
Our mediators avoid taking sides, making judgements, driving guidance and/or acting in an advisory or arbitrary capacity.
Our mediation does not impose a decision or attempt to judge the merits of the case. Our mediation services are voluntary; any party may withdraw at any time. All the discussions are completely confidential.
The ERA offer a free service to members.
Please contact us for more information.